DART Coronavirus InformationDallas Area Rapid Transit (DART) remains committed to doing everything possible to keep our patrons and employees safe. We remain in close contact with local, state and national health authorities, including the Texas Department of State Health Services and the CDC, and will continue to monitor the situation for residents in the North Texas region. DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.
August 23, 2021: Federal Face Mask Requirement for Public Transit Extended through January 18, 2022
The Transportation Security Administration (TSA) has issued a Security Directive extending the face mask requirement for all transportation networks, including public transportation, while onboard or indoors through January 18, 2022 to mitigate the spread of COVID-19.
DART will continue to require a CDC approved face mask be worn over the mouth and nose by passengers and operators at all times while on DART vehicles including buses, trains and paratransit vehicles, Trinity Railway Express trains, in buildings and onboard the Dallas Streetcar. On June 10, 2021, the TSA revised its face mask policy, allowing public transit passengers to forego masks in outdoor areas.
Refusing to wear a mask, unless exempted or excluded under the CDC guidelines, is a violation of federal law and failure to comply will result in denial of boarding or removal, and passengers may be subject to federal penalties.
Face masks and hand sanitizer dispensers are installed on all buses, light rail vehicles and Dallas streetcars and will continue to be available to all passengers. Click here to learn more.
Staying Safe with DART
Based on recommendations from the CDC, DART encourages you to buy your transit pass with the GoPass app instead of at a ticket vending machine to avoid contact with surfaces others may have touched.
The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose, and mouth
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash
- Clean and disinfect frequently touched objects and surfaces using an approved cleaning spray or wipe
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol
- DART recommends maintaining a six-foot distance between both fellow riders and your DART operator, leaving an open seat between yourself and other riders when available, avoiding large groups and staying home if you feel sick or are experiencing symptoms.
- To enforce social distancing practices and protect customer and employee well-being, most transit center waiting areas have been temporarily closed. DART riders can still use the outdoor areas for boarding buses and light rail vehicles.
- DART continues to undertake aggressive agency-wide cleaning and safety protocols on buses, light rail trains, paratransit vehicles and administrative and operating facilities.
- Vehicles are cleaned with products identified by the Environmental Protection Agency (EPA) as successful in killing the coronavirus, as well as influenza, rhinovirus, norovirus, salmonella, staphylococcus, and e-coli.
- In addition to thorough nightly cleanings, DART light rail vehicles receive additional cleanings at the eight end of line terminus stations throughout the day. Red and Blue Line trains are cleaned every 60 minutes. Orange and Green Line trains are cleaned every 90 minutes.
- DART buses and trains are also cleaned on a rotating basis with hydrogen peroxide-based cleaning solutions to sanitize and disinfect each vehicle.
- Almost 85% of the DART bus fleet is currently equipped with an electronic air purification and disinfection technology system (either ultraviolet or ionization technology) to kill airborne viruses as air is recirculated throughout the bus.
- DART is prepared to escalate our cleaning process for transit vehicles should the need arise.
- We continue to enforce our procedures to isolate vehicles and areas that have been exposed to unsanitary and unhygienic situations. This includes removing vehicles from service that have been exposed to biohazard situations from passengers.
- As a passenger, if you see an unhygienic surface that needs attention, please contact DART Customer Service at (214) 979-1111, or you can use the "DART Say Something" app, which can be downloaded from the Apple Store or Google Play.
- We want to remind all our riders that the best way to stay informed about changes in service is through DART Alerts. Customers can sign-up for DART Alerts at www.dart.org.
Information related to the coronavirus in our community is rapidly changing. Stay up to date by visiting the resource pages below:
- DART Coronavirus Information: https://www.dart.org/health
- Centers for Disease Control and Prevention: https://www.cdc.gov/
- Dallas County Health and Human Services: https://www.dallascounty.org/departments/dchhs/2019-novel-coronavirus.php
- Collin County Healthcare Services: https://www.collincountytx.gov/healthcare_services/Pages/news.aspx
- Denton County Public Health Department: https://www.dentoncounty.gov/643/Public-Health
- Tarrant County Public Health Department: https://www.tarrantcounty.com/en/public-health.html